Bernadette Allard, BS, MCITP: DBA
4750 US Highway 1 PHONE: 321 474 3475
Grant, Florida 23949 bonnieallard@earthlink.net
Professional Profile:
Self-motivated leader with a broad skill set including application implementation, database administration, and Cisco VOIP. The last 2 years have a primary focus on MS SQL Server obtaining necessary certifications and experience required for proficiency. I devote much my personal time attending SQL users groups and conferences like SQL Saturday to continue building upon my knowledge base. I am seeking a full time Database Administration appointment with which to challenge and increase my knowledge.
Professional Organizations Served:
• Space Coast Credit Union – Application Support Analyst II (2004-current)
• Dictaphone – Senior Diagnostic Analyst (2000–2004)
Accomplishments and Experience:
MS SQL Server Experience:
• Installing and configuring SQL Server 2000, 2005, and 2008
• Migrated critical application databases from SQL Server 2000 to a SQL Server 2005 cluster.
• Shrinking critical application databases prior to migrating to new server
• Creating new databases
• Configure user security for new software implementation
• Configure and schedule maintenance jobs in SQL Server Agent 2000 and 2005
• Implementing and scheduling SSIS packages
• Backup and restore procedures
• T-SQL, Activity Monitor, Profiler and Performance Monitor and other diagnostic commands
Telephony/VOIP:
• CUCM and UCCX Administrator
• Project lead on upgrade from version 4 to 7
• Project lead on conversion from Nortel PBX to Cisco VOIP
• Create and maintain Cisco telephony applications including scripting
Technical Help Desk Supervisor:
• Created and supervised a team of technical professionals responsible for supporting over 500 end users in 33 locations
• Required the production of detailed and accurate documentation to guarantee quality end user support
• Provided hands on technical assistance and advice when needed
Additional Skills and Experience:
• Point of escalation for all complex technical issues
• Provide after-hours support monitoring all systems vital to production
• Adept at collecting and developing requirements, identifying risk, producing the solution, and managing the life cycle of software.
• Propose enhancements to work methods or procedures in order to improve process efficiency and/or the quality of results
• MySQL, VBScripting, Visual Studio, DotNetNuke
Education:
• Florida Metropolitan University
Bachelor of Science, Computer Information Science, Cum Laude
Professional Development:
• Brevard Community College – Database Techniques & Management
• Microsoft Certified Professional – Microsoft SQL Server 2000
• Microsoft Certified IT Professional – Microsoft SQL Server 2005
• SQL Saturday #8, #10, #15, #23, #32
• Orlando .NET Code Camp - 2009
• SQL Share – SQL Server Integrations Services
• PASS Summit - 2009
• Space Coast SQL Users Group - Group founder and board member
About Me
- Bonnie Allard
- Grant, Florida, United States
- I have been in the technology industry for almost 10 years always jumping at the opportunity to learn something new. I founded the Space Coast SQL Users Group to keep me from getting obsolete. When I am not in “Tech-Mode” I love spending time with my family golfing, bowling, boating, fishing, scuba diving, motorcycling and whatever else we come up with.
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